Welcome to m3 Academy (also known as Max Med Mentor, hereinafter referred to as "m3 Academy," "we," "us," or "our"). m3 Academy is a joint venture between the following companies:
By accessing or using our website and software-as-a-service ("SaaS") platform at https://m3.academy (the "Service"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.
m3 Academy is a SaaS-based medical training platform designed for exam preparation and multi-modality reading practice. The platform enables users to answer multiple-choice questions, write radiology reports and receive immediate, AI-generated scoring and individualized feedback. It provides structured training to enhance radiology reporting skills through automated assessment and performance tracking.
By accessing or using the Service, you confirm that you have read, understood, and agreed to these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
Our Service provides a radiology training environment that enables users to practice writing radiology reports, receive immediate AI-generated scoring, and access individualized feedback. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.
We may update or enhance the Service from time to time. While we aim to maintain backward compatibility, we are not obligated to continue supporting legacy versions or features. Continued use after any modifications indicates your acceptance of the updated Service.
License Grant: Subject to your continued compliance with these Terms, we grant you a worldwide, non-exclusive, non-transferable, revocable right (a "license") to access and use the Service for your internal business or personal purposes. No ownership rights are transferred.
License Limitations: You may not sublicense, sell, rent, lease, distribute, or otherwise transfer the Service (or any part thereof) to any third party, and you must follow all usage restrictions we communicate.
No Reverse Engineering: You shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service, except where such prohibition is restricted by law.
No Unauthorized Access or Use: This license is granted solely for lawful use. You may not access or use any underlying source code or software in an unauthorized manner.
Retention of Rights: m3 Academy (and/or our licensors) retains all right, title, and interest in and to the Service, including all intellectual property rights.
User licenses may not be assigned or transferred to any third party. Any attempt to do so is void. You remain responsible for all obligations under these Terms.
Account owners are responsible for all actions taken by individuals using their credentials. We are not liable for misuse under your account.
Promptly report any suspected security breaches or unauthorized account use. We reserve the right to investigate and take appropriate action, including notifying authorities if necessary.
Billing Information: You must provide valid billing information (e.g., credit card details, billing address).
Representations & Data Sharing: By submitting payment information, you represent and warrant the legal right to use the payment method provided and consent that we may share this information with trusted third parties for processing.
Payment Handling & Security: You authorize us to charge all subscription fees to your provided payment method.
Failed Billing/Invoicing: If automatic billing fails, we will issue an invoice for the amount due. Non-payment may result in suspension of access.
Renewals & Cancellations: Subscriptions automatically renew monthly, every 3 months, every 6 months, or annually based on your plan. You may cancel renewal via your account settings or by contacting support. Continued use after fee changes indicates acceptance of those changes.
Fee Changes: We will provide reasonable prior notice of any subscription fee changes.
Refund Policy: Refunds are granted solely at our discretion. In cases of fraud or abuse, refunds may be expressly disallowed.
Partial or Pro-Rated Refunds: If you terminate your subscription before the end of a billing cycle, no pro-rated refund will be provided unless explicitly agreed to by us in writing.
We reserve the right to modify pricing, correct errors, or update inaccurate information at any time without notice. While we strive to keep information current and accurate, we are not liable for any inaccuracies, omissions, or outdated content.
You agree not to use the Service to:
Violations may result in immediate suspension or termination of your account.
You may not store, transmit, or distribute content that:
The following are explicitly deemed “unauthorized conduct” and may result in immediate suspension:
We may investigate suspected violations and share findings with law enforcement or relevant authorities when warranted.
Any responses, answers, or other content you submit in connection with the Service (collectively, "User Content") are hereby licensed to m3 Academy on a fully permissive, worldwide, irrevocable, royalty-free basis. By providing User Content, you grant m3 Academy the unrestricted right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content (in whole or in part) for any purpose, including for the improvement of our systems and for any other uses we deem fit. This license is granted free of any obligation of compensation or attribution.
"Derived Data" refers to aggregated, anonymized, or transformed data that we create from Your Data, as well as analytics or insights. We own all rights in Derived Data.
By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to process and store Your Data as needed to provide the Service or as otherwise permitted by these Terms.
We comply with relevant data protection laws and our Privacy Policy.
You are responsible for the accuracy and legality of Your Data.
You must ensure Your Data does not violate any law or regulation.
If you submit comments or suggestions ("Feedback"), you:
Uptime: We aim for 99.5% uptime but do not guarantee it. We disclaim liability for downtime or interruptions, and no credits or refunds are provided for unavailability.
Support: We offer email support ([email protected]) on a best-effort basis without a formal SLA or guaranteed response times.
Service Modifications: We may update or change any aspect of the Service at our discretion.
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, or other force majeure events.
You agree to indemnify and hold m3 Academy, its affiliates, officers, agents, employees, and partners harmless from any claims, liabilities, damages, or expenses (including attorneys’ fees) arising from:
To the maximum extent permitted by applicable law:
To the fullest extent permitted by law, the Service is provided on an “as is” and “as available” basis, without warranties of any kind (express or implied), including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee:
We may suspend or terminate your access for violating these Terms, failing to pay fees, or if we believe your use threatens the Service or other users.
We reserve the right to suspend your account immediately if:
We may terminate the Service or this agreement for convenience by giving you notice (typically 30 days). You may terminate at any time by contacting us or through your account settings.
Our Service may contain links to third-party sites or services not controlled by us. We assume no responsibility for the content, security, or practices of these external resources. Review all applicable terms and policies before engaging with third-party sites.
Use of the Service is also governed by our Privacy Policy. By using the Service:
We may engage subcontractors or third-party providers (e.g., hosting, payment processors, software developers, etc) to facilitate the Service. They are bound to protect user data and comply with privacy and security standards. We remain responsible for safeguarding your data in accordance with these Terms and applicable law.
Governing Law: These Terms are governed by the laws of South Africa.
Negotiation & Mediation: Parties agree to attempt to resolve disputes first by direct negotiation, then through mediation under the Arbitration Foundation of Southern Africa (“AFSA”) rules if needed.
Arbitration: If mediation fails, disputes will be arbitrated under AFSA’s expedited rules in Pretoria, in English. The parties will attempt to agree on a single arbitrator; otherwise, AFSA will appoint one.
Jurisdiction: You consent to the Magistrate’s Court’s jurisdiction for any action we bring, though we may choose another court of competent jurisdiction.
Nothing in these Terms is intended to restrict any mandatory consumer protections or rights that cannot be waived under local law. If any disclaimers or limitations in these Terms conflict with your jurisdiction’s mandatory rules, they shall be interpreted to the greatest extent allowed, without depriving you of such statutory protections.
We employ industry-standard security measures to protect data. However, no system is fully immune to breaches or failures. In the event of a security incident, we are not liable for any direct, indirect, incidental, or consequential damages arising from unauthorized access or data compromise.
We may update these Terms periodically. If changes are significant, we will notify you by email or in-app notice. Continued use after changes become effective constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us at:
[email protected]